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Fix the error of not being able to access Microsoft Teams

For Windows OS: https://developers.cloudflare.com/warp-client/setting-up/windows

For Mac OS: https://developers.cloudflare.com/warp-client/setting-up/macOS

This article is translated from the 02 links listed above from the website https://developers.cloudflare.com. To access the original article, please click on each link.

After performing Cloudflare Setup, students access Microsoft Teams again to enter the classroom.

WindowsOS

​Download Steps

  1. 1. Download Cloudflare_WARP_Release-x64.msi.
  2. 2. Navigate to the Download folder.
  3. 3. Double-click Cloudflare_WARP_Release-x64.msi.
  4. 4. Follow the instructions in the installer to complete the installation. Cloudflare WARP will launch automatically and appear in your menu bar with the Cloudflare icon.

What Cloudflare puts on your device

Cloudflare WARP GUI

This is the main GUI application that you interact with.

  • Start Menu: Start Menu->Cloudflare
  • On disk: C:\Program Files\Cloudflare\Cloudflare WARP\Cloudflare WARP.exe

Cloudflare WARP Service

This is the Windows service responsible for setting up the protection tunnel and all interactions between our service endpoint and the client.

  • Service:C:\Program Files\Cloudflare\Cloudflare WARP\warp-svc.exe

Log Files

Windows applications place log files in two locations based on which part of the application is logging information. These logs are included during the feedback submission process when the “Share debugging information” checkbox is selected in the Feedback UI.

  • WARP Service: C:\ProgramData\Cloudflare
  • Application GUI Log: C:\Users\<your username>\AppData\Local\Cloudflare

​How to remove the app

  1. 1. Navigate to Windows Settings (Windows Key + I).
  2. 2. Click on Applications.
  3. 3. Click on Applications & Features.
  4. 4. Scroll down to Cloudflare WARP and click on Uninstall.

macOS

Download Steps

  1. 1. Download Cloudflare_WARP.zip Open the external link.
  2. 2. Navigate to the Download folder.
  3. 3. Double-click Cloudflare_WARP.zip.
  4. 4. Double-click the extracted Cloudflare_WARP.pkg file.
  5. 5. Follow the instructions in the installer to complete the installation. Cloudflare WARP will automatically launch and appear in your menu bar with the Cloudflare icon.

What Cloudflare puts on your device

Cloudflare WARP.app

This is the main GUI application that you interact with.

  • Location: /Applications/Cloudflare WARP.app

Cloudflare WARP Daemon

This is the daemon service responsible for setting up the protection tunnel and all interactions between our service endpoint and the Cloudflare WARP application.

  • Service: /Applications/Cloudflare WARP.app/Contents/Resources/CloudflareWARP
  • Definition: /Library/LaunchDaemons/com.cloudflare.1dot1dot1dot1.macos.warp.daemon.plist

​Log Files

MacOS apps place log files in two locations based on which part of the app is logging information. These logs are included during feedback submission when the “Share debug info” checkbox is selected in the Feedback UI.

  • Daemon and Installation Logs: /Library/Application Support/Cloudflare
  • Application GUI Logs: /Users/<your local username>/Library/Logs/Cloudflare

​How to Uninstall the App

We include the uninstall script as part of the macOS package you originally used. To find and run it, run the following steps in a command line window:

$ cd /Applications/Cloudflare\ WARP.app/Contents/Resources

$ ./uninstall.sh

Note: You may be prompted to provide your credentials while removing the app.