Step 1: Open the CIS request submission page: https://cis.hcmiu.edu.vn/gui-yeu-cau
Step 2: Enter the request type, sender information, using email@hcmiu.edu.vn, the request location, and the request content. You can enter multiple emails of related members, separated by ';'.
Step 3: If the posting request has a file larger than 2MB, the file needs to be shared on Google drive and the sharing link must be pasted in the request content. If the file is small, you can upload the file using the "Choose Files" button, the file must be in jpg, jpeg, png or docx, doc format.
Step 4: Enter the security question answer code.
Step 5: Click the send request button. A response email will be sent to the requester, confirming that the request has been received.
Step 6: TTDVCNTT staff will contact to process the request, and update the processing information via CIS's request management system.
Step 7: Track the request processing status via the link provided via the request processing email.
Step 8: When the request is processed, TTDVCNTT staff will send a confirmation email via CIS's request management system.
Step 9: The request sender receives an email notification of the completion of processing.
Notes on the file to send the request to post on the school website:
1. Banner image on the school website:
- Format: .png or .jpg
- Size: 1920 x 850 px
- Quantity: maximum 1 image/event
2. Images in news articles on the school website:
- Format: .jpg or .png
- Size: width not exceeding 1000 px
Reference: Detailed work process of TTDVCNTT
